Red padlock indicator
The red padlock indicator on your Samsung washing machine that appears on the console indicates child safety . The padlock image sometimes flashes when trying to change programs during a cycle.
This light indicates that child lock is enabled. It prevents your children from starting a program, changing or stopping the wash cycle. Also the door remains locked until the program is finished.
It is best to wait for the program to finish but you can force the shutdown by holding down the Power key for 90 seconds. In this case, the red padlock indicator turns off and you can open the door. Check that there is no more water in the drum, or start a spin cycle before opening.
To deactivate child safety or reset if necessary press the spin and temperature buttons simultaneously for 3 seconds.
E5 error
The error code e5 corresponds to a drain problem on your Samsung washing machine. Your washing machine can not drain.
The concern can concern several organs of your washing machine:
- the drain pump ,
- the drain pipe,
- the compression chamber and the pressure switch.
The drain pump
The drain pump is the motor that allows the water to flow out of the unit. Its good condition is essential to the emptying process.
Perform the following checks:
- disassemble the washing machine to access the drain pump that is under the drum;
- visually inspect for lug connections, cut electrical wires, and rust;
- clean the pump housing in which a small object or residue can form a plug;
- take a measurement of the resistance of the pump with a multimeter. The good result oscillates between 150 and 300 ohms.
Testing and changing a drain pump is easy, costs less than € 20 and takes 10 minutes for a beginner . You can read our guide that explains step by step how to test and replace the part or order an authorized repairer , it will be at home in less than 5 hours
Our search engine will allow you to find your drain pump for your washing machine among the most exhaustive database of the web (more than 2 million pieces) at the best price.
The drain pipe
The drain hose must be in good condition and not crushed against a wall or under the machine. Check that nothing is clogging the flexible conduit. Check that the pipe is set between 65 and 90 centimeters high and that the gooseneck is laid to give it the correct curve. Make sure that the drain hose is inserted about 15 centimeters into the drain pipe. Push it deeper and you risk a push back.
Change the drain hose if it is damaged.
Compression chamber and pressure switch
The compression chamber and the pressure switch form an assembly whose function is to measure the water level in the machine.
Make sure they are operational:
- clean the compression chamber and the hose that connects it to the pressure switch. Blow into the hose to check that there is no plug;
- examine the lugs and electrical wires;
If everything seems normal around the pressure switch, it means that the part itself is defective. It must be replaced.
Changing a pressure switch or flowmeter is easy, costs less than € 20 and takes 10 minutes for a beginner . You can read our guide that explains step by step how to replace the part or order a repairman approved , it will be at home in less than 5 hours
Ue, uc, dc or e4 error
The error codes ue, uc, dc and e4 indicate too much loading or incorrect distribution of the laundry which disbalances your Samsung washing machine.
This can happen even if the load is not strong. 2 bathrobes in your washing machine may, at the time of the first rounds of drum, unbalance the washing machine due to the mass of cloth soaked in water.
The mistake should disappear if you spread the laundry better or if you are lightening the load.
When you have fixed the problem, you can restart the program.
Error 8e, 8e1 or 8e2.
The error codes 8e, 8e1 or 8e2 relate to an electronic problem of your Samsung washing machine. The motor drive is unstable due to a failure of the electronic board .
The electronic board is located at the back of your washing machine down near the motor.
Examine the electronic card and in particular:
- make sure the wires are well connected to the terminals;
- check that there is no rust;
- inspect components that may be deformed or burnt by a surge.
Changing a programmer is easy, costs less than 80 € and takes 15 minutes for a beginner . You can read our guide that explains step by step how to replace the part or order a repairman approved , it will be at home in less than 5 hours.
Error h1
The h1 error code indicates a water heater problem in your Samsung washing machine. The washing machine no longer heats the water, the clothes come out cold, the cycle stops in progress and it is not the normal operation of your device.
Water heating is provided by the heating resistor which itself is connected to a temperature sensor which adjusts the power of resistance to the needs of the chosen program.
The temperature probe
The temperature sensor controls the temperature of the resistance that heats the water. Disassemble the temperature probe and check:
- that the connections are good;
- that the threads are not cut;
- that there are no traces of rust.
By plunging the temperature probe into water at 20 ° and measuring its resistance, you should get 14000 ohms. On the other hand, if you read infinity on the multimeter, the temperature sensor is out of order. Change it.
Testing and changing a thermostat or heat probe is easy, costs less than $ 18 and takes 10 minutes for a beginner . You can read our guide that explains step by step how to test and replace the part or order an authorized repairer , it will be at home in less than 5 hours.
Resistance
The resistance receives the command to heat the water and the temperature to be reached from the temperature sensor. Make sure it is operational:
- disassemble it;
- check that the terminals are well connected and that the wires are good;
If everything seems normal and the message is still displayed, the resistance is damaged and needs to be replaced.
Testing and changing a resistance is easy, costs less than 20 € and takes 15 minutes for a beginner . You can read our guide that explains step by step how to test and replace the part or order an authorized repairer , it will be at home in less than 5 hours.
Error 1st, the, ie, suds
The error codes first, Ie, ie suds and relate to a water supply problem of Samsung washing machine.
The water supply of your washing machine must be regular and sufficient. Always turn the water tap all the way. Check that the limestone does not interfere with the water supply.
You must check the supply hose and check for clogged objects, dirt plugs, pinches, or kinks. In the clamping bolt at the tap there is a microfilter whose operation can be hindered by the limestone. It is easy to clean with a toothbrush and an anti-lime product.
The water hose sometimes incorporates an Aquastop that detects water level problems and leaks.
